Albero
Last updated: 23/03/2026

1. Introduction

At Albero, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our restaurant, website, or interact with us.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number (e.g., for reservations or enquiries)

• Reservation Details: Date, time, number of guests, special requests

• Payment Information: Processed securely via third-party payment providers (we do not store full card details)

• Technical Data: IP address, browser type, device information

• Marketing Preferences: If you opt in to receive promotions or updates

3. How We Use Your Information

We use your personal data to:

• Manage bookings and provide restaurant services

• Respond to enquiries and customer service requests

• Improve our website and customer experience

• Send marketing communications (only with your consent)

• Comply with legal obligations

4. Legal Basis for Processing

We process your data based on:

• Contractual necessity (e.g., reservations)

• Legitimate interests (e.g., improving services)

• Consent (e.g., marketing emails)

• Legal obligations

5. Data Sharing

We may share your data with:

• Payment processors and booking systems

• IT and website service providers

• Legal or regulatory authorities when required

We ensure all third parties respect your data and comply with applicable data protection laws.

6. Data Retention

We retain personal data only as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

7. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction or deletion

• Object to processing

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
[info@alberobrockenhurst.com]

Cookie Policy

8. What Are Cookies?

Cookies are small text files placed on your device when you visit our website. They help us provide a better user experience and understand how visitors use our site.

9. Types of Cookies We Use

Essential Cookies

Required for the website to function properly (e.g., booking forms, security features).

Performance & Analytics Cookies

Help us understand how visitors interact with our website (e.g., pages visited, time spent).

Functionality Cookies

Remember your preferences (e.g., language or previous bookings).

Marketing Cookies

Used to deliver relevant advertisements and track marketing effectiveness (only if you consent).

10. Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

You may also see a cookie banner when visiting our website, allowing you to accept or manage your preferences.

11. Third-Party Cookies

Some cookies may be set by third-party services such as:

• Online reservation systems

• Payment gateways

• Analytics providers (e.g., Google Analytics)

These providers have their own privacy policies.

12. Updates to This Policy

We may update this Privacy & Cookie Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions about this policy or your personal data, please contact:

Albero
Lyndhurst Road
Brockenhurst, New Forest
Hampshire, SO42 7RL

Info@alberobrockenhurst.com
01590 624266

End of Policy